OVERVIEW
This website is operated by Crokinole Europe. Throughout the site, the terms “we”, “us” and “our” refer to Crokinole Europe. Crokinole Europe offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: https://croki.eu/pages/return-policy-eng

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: https://croki.eu/pages/return-policy-eng

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

ny use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://croki.eu/pages/privacy-policy-eng

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Crokinole Europe, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Crokinole Europe and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

WOODESTIC terms & conditions:

These General Terms and Conditions (hereinafter referred to as GTC) provide for the rights and obligations stemming from the legal relationship between the customers using the electronic commerce services offered by COGITATE GAMES Társasjáték Fejlesztő és Építészeti Korlátolt Felelősségű Társaság (hereinafter referred to as Seller) on the website of www.woodestic.eu, who are registered in the partner network of resellers (hereinafter referred to as Reseller), as well as the terms and conditions
for the establishment of contract, rules on liability and the terms and conditions. The Parties agree that these GTC shall apply to any legal transaction to be performed by the website of www.woodestic.eu/reseller maintained in the scope of the partner network of resellers, irrespective of the fact whether it is performed from Hungary or from aboard, by the Reseller or their contributors.

The provisions of these GTC shall be governing at all times pertaining to the legal relationship
established online between the Reseller and the Seller.

I. GENERAL PROVISIONS:
I.1. Data of the Seller:
 Name: COGITATE GAMES Társasjáték Fejlesztő és Építészeti Korlátolt Felelősségű Társaság
 English name: Cogitate Games Ltd.
 Representative: Karcagi Péter
 Registered seat: 5008 Szolnok, Ménes u. (Str.) 6.
 Address for service/premises: 8200 Veszprém, Szűcs u. (Str.) 10.
 Telephone number: +36 30 2 444 111
 Email address: hello@woodestic.eu
 Web: www.woodestic.eu
 Company registration number: 16-09-013219
 Name of the court of registration: Court of Registration of Szolnok Regional Court
 Tax number: 23367546-2-16
 IBAN (EUR): HU03 1176 3488 5252 3887 0000 0000
 SWIFT/BIC: OTPVHUHB
 PayPal account: cogitate.games@gmail.co

I.2. Data of the hosting service provider:
 Operator: Hostinger International, Ltd.
 Registered seat: 61 Lordou Vironos Str., 6023 Larnaca, Cyprus
 Contact information: www.hostinger.com

I.3. Services offered on the website operated by the Seller shall be at the disposal of any and all Resellers with the proviso of registration.

I.4. The contract to be concluded by and between the Seller and the Reseller shall be in English, but if required, the Seller shall publish the Hungarian version of the contract. Should there be any discrepancies or interpretation issues between the English and the Hungarian versions, the Parties consider the English version as applicable.

I.5. The Seller has not submitted itself to the provisions of any code of conduct.

I.6. Contact information of the Seller’s customer service:

Personal customer service is not available at the Seller’s registered seat, however, the Seller provides personal customer service at its premises for the Reseller following an appointment made in advance. The Reseller may contact customer services by email or telephone as set forth in these GTC.

3 Call centre:
Within the timeframe of the Seller’s applicable opening hours according to the Central European Time Zone (GMT+1)

Monday-Friday: 9.00 – 17.00 (CET)
Saturday-Sunday: Closed
Telephone number: +36 30 2 444 111
Contact person: Péter Karcagi (CEO)
Email address: hello@woodestic.eu

II. DEFINITIONS:

With respect to the performance of the contract, the Parties create the following definitions:

II.1. Reseller: in terms of and according to the provisions of these GTC, the legal entities concerning the
orders made by the Consignor Reseller, the Dropshipper reseller, and the Stockist Reseller determined
in the partner network of resellers shall constitute a Reseller.

II.1.1. Partner Network of Resellers: the distribution network maintained and operated by the Seller in
which the Resellers, based on various forms of customer status and with specifically applied discounts
assigned thereto, are entitled to purchase product(s) from the Seller.

II.1.2. Consignor Reseller: any Reseller who only pays for the ordered product(s) from the Seller, if said
products are sold to the end-user by the Consignor Reseller, shall constitute a Consignor Reseller. The
Consignor Reseller is entitled to sell the product(s) purchased from the Seller in the following quantity
and for 12 (twelve) months following registration as Consignor Reseller – and in case of Consignor
Scout only once – with the condition that the discounts set forth in this table of contents may not be
realized following the 12. month.

CONSIGNOR RESELLER

CATEGORY RESELLER DISCOUNT MAXIMUM ORDER LIMIT

CONSIGNOR SCOUT: 48 % maximum value of EUR 2,000 (first order only)

CONSIGNOR EXPLORER 40 % maximum value of EUR 5,000

For the purposes of these GTC, the Consignor Reseller is hereinafter referred to as Consignor.

II.1.3. Dropshipper Reseller: any Reseller who, in respect of the ordered product(s) from the Seller,
transmits the data of the end-user and their orders to the Seller for the delivery of the product(s) to the
end-users shall constitute a Dropshipper Reseller. The Dropshipper Reseller is obligated to forward the
order and transmit the data regarding thereto to the Seller, and the Seller is entitled to send the accounting
document concerning the order to the Dropshipper Reseller. The Dropshipper Reseller is entitled to
realize the discount as set forth in this table of contents.

DROPSHIPPER RESELLER

DROPSHIPPER EXPLORER: 40 % none
DROPSHIPPER PIONEER: 44% minimum value of EUR 3,000 per quarter
DROPSHIPPER EXPERT: 48 % minimum value of EUR 9,000 per quarter

For the purposes of these GTC, the Dropshipper Reseller is hereinafter referred to as Dropshipper.

II.1.4. Stockist Reseller: Any Reseller who orders product(s) from the Seller in certain quantity, the
purchase price of which it shall pay to the Seller simultaneously with the orders, shall constitute a
Stockist Reseller. The Seller is obligated to deliver the product(s) ordered by the Stockist Reseller to the
Stockist Reseller.

STOCKIST RESELLER

STOCKIST EXPERT: 48% none
STOCKIST GURU: 52% minimum value of EUR 6,000 per quarter
STOCKIST MASTER: 56% minimum value of EUR 15,000 per quarter

For the purposes of these GTC, the Stockist Reseller is hereinafter referred to as Stockist.

II.2. End-User: any person or organization who directly orders product(s) from the Reseller, but the performance of the order is the obligation of the Seller.

II.3. Code of Fairplay: Distribution and ethical guidelines set out by the Seller that serve as an attachment to these GTC.

III. LEGAL RELATIONSHIP BETWEEN THE PARTIES, THE SCOPE, AND VALIDITY OF THE GTC

III.1. The personal scope of these GTC extends to the Seller and the legal relationships established with the Reseller by the website of www.woodestic.eu/reseller (hereinafter referred to as Webshop) operated by the Seller.

III.2. These GTC shall be applicable for an indefinite time, and they shall be valid and effective from 3 August 2023.

III.3. In light of the provisions of these GTC, the Reseller shall conclude a contract with the Seller electronically. The contract concluded through the Seller’s website shall not be registered, it shall not be subsequently accessed and viewed, and it is exclusively established electronically, in English. The conclusion of the contract is certified by electronically recorded data. The contract to be concluded entails specific obligations for the Reseller.

IV. LEGAL RELATIONSHIP BETWEEN THE RESELLER AND THE SELLER

This Chapter only includes the provisions regarding the legal relationship to be established between the Reseller subject to the Partner Network of Resellers and the Seller.

IV.1. Registration

IV.1.1. The Reseller may only make and record orders to the Seller in the Webshop operated and
maintained for orders to be made by the Reseller with the proviso of registration approved by the Seller,
with respect to their right to make orders, depending on their reseller status (Consignor, Dropshipper,
Stockist). Determining the Reseller’s right to make orders is the exclusive right of the Seller, based on
the data provided by the Reseller. Prior to the Reseller’s entry into the Partner Network of Resellers, the
Seller shall send a data request form to the Reseller for data provision in order for the Seller to be able
to determine the Reseller’s right to make orders. Following the sending back of the data request form to
the Seller, the Seller shall register the Reseller based on the data provided by it. The Seller shall notify
the Reseller of their registration, moreover, the Reseller is also informed of the fact that the registration
shall be activated for entering into the Partner Network of Resellers. The Seller makes the activation of
registration possible for 5 (five) working days to the Reseller, however, following the expiry of the
deadline, the registration may not be activated. Following activation of registration, the Reseller may
modify the data provided. In the scope of registration, the Reseller shall provide data regarding their
company name, billing address and the address of their registered seat, tax number, registration number,
and any additional data concerning delivery. The Reseller is obligated to inform the Seller of the
currency (EURO) of their orders, the planned order quantity, and the name and other information of
their contact person. In the scope of registration, the Seller shall provide the required password to the
Reseller. The Seller offers the possibility for the Reseller to change their data provided and their
password following registration.

IV.1.2. By activating the registration, the Reseller declares that they have viewed and accepted the terms
and conditions of these GTC and the published Privacy policy of the Webshop, and they consent to the
data processing as set forth therein.

IV.1.3. The Seller reserves the right that it shall bear no liability for compensating any damage caused
by the incorrect and/or inaccurate provision of data by the Reseller. The Seller shall bear no liability for
cases where the Reseller forgets their password, or it becomes available to any unauthorized persons
due to reasons not attributable to the Seller.

IV.1.4. The Reseller is entitled to delete their registration at any time, by a written request sent for the
Seller to do so. The Seller undertakes that it shall delete the registration following the receipt of the
request without delay, and it shall delete the user data of the Reseller from the system operated by the
Seller with the exception of the data which extend to the keeping of the documents prescribed by law,
relating to the orders already made by the Reseller.

IV.2. General rules of the orders

IV.2.1. In respect of the product(s) distributed in the scope of the Partner Network of Resellers
operated by the Seller, the Seller, irrespective of the Reseller’s right to make orders, undertakes
to deliver and/or distribute the product(s) in the quantity and of the quality selected by the
Reseller directly to the Reseller or the End-User determined by the Reseller.

IV.2.2. Following activating the registration performed based on the data request form previously
communicated with the Seller, the Reseller may make and send orders to the Seller in the Webshop
operated and maintained for the orders by the Reseller.

IV.2.3. The sale and purchase contracts relating to the products offered in the Webshop operated and
maintained by the Seller shall be concluded on the online interface, by an order made electronically, as
set forth in these GTC.

IV.2.4. Following visiting and browsing the Webshop, the Reseller may add the product to their virtual
cart by clicking on the “Add to cart” button without having any obligation of purchase or payment, as
the placing of the product in the cart does not constitute a making of an offer. By placing the product in
the virtual cart, a separate information window appears, in which the data regarding the quantity of the
products added to the cart and the consideration of the product are indicated. If more products are added
to the cart, these data shall appear on the online interface separately, with regard to each product.

IV.2.5. In respect of the product(s) selected by the Reseller, the consideration corresponding to the
Reseller’s right to make orders with the relevant discount shall be indicated, therefore the discounts
relating to the different rights to make orders by the Reseller is automatically presented during the
selection of the product(s).

IV.2.6. The Seller shall ensure to the Reseller that the individual specifications of the product(s) selected,
that is, the quantitative and qualitative characteristics of the product(s) may be changed later on, before
the finalization of the purchase. Following the selection of the product(s), the Reseller may view the
information window by clicking on the “Your cart” button, the purpose of which is to ensure the entire
summary, overviewing, and checking the data regarding the order. As per their choice, the Reseller may
return to the Webshop to view other products for purchasing or to finalize the purchase of the products
in the cart and continue the steps to be taken for the purchase of the selected product(s) by clicking on
the “Proceed to checkout” button. Should the Reseller intend to finish purchasing the product(s), then,
following the provision of the required promotional codes/coupons, the Reseller shall select the delivery
and payment method of the product(s) purchased in the Webshop.

IV.2.7. During the order, the Reseller is obligated to provide their personal data relating to the purchase,
as well as possibly their invoicing data, and in case of delivery of the product, their data required for
delivery. The Seller shall process the Reseller’s personal data to be obligatorily provided with regard to
the order by legal authorization, under the provisions of the relevant legal acts, for the performance of
the contract and the subsequent proving of the terms and conditions of the contract.

IV.2.8. If all the personal and delivery data required by the Seller has been provided, the Reseller may
check their order before the finalization of the order by clicking on the “Place order” button. The Reseller
may finalize their order by clicking on the “Place order” button and by paying the consideration of the
selected product(s).

IV.2.9. In respect of the product(s) purchased in the Webshop operated by the Seller, there is a possibility
to use discount coupons which may be provided in the Webshop, on the online interface before the
payment of the consideration of the product, in the discount period and according to the terms and
conditions set by the Seller in advance. The Seller specifically sets forth that it shall disclose detailed
information of the terms and conditions of using discount coupons to the Reseller before the discount
period. If the Reseller has a discount coupon, they may use it in the discount period set by the Seller, by
providing the code of the coupon when selecting the payment method.

IV.2.10. Should the Reseller fail to finalize their order, the products added to the cart in the Webshop
shall be automatically deleted therefrom following 48 hours after the last measure made relating to the
cart. In this case, the Reseller shall select the product(s) to be purchased again.

IV.2.11. By the order of the product(s) as set forth in this Section, the order finalized by the Reseller
shall be sent through the Seller’s online interface, which, in relation to the Reseller, shall entail payment
obligation as set out in these GTC.

IV.2.12. The Seller shall confirm the fact of the order made by the Reseller and the receipt of such order
in the Webshop operated by the Seller, by an automatic confirming email immediately, but not later than
within 2 (two) working days to the Reseller, which email includes the data of the order made by the
Reseller (customer of the order, their address, telephone number, email address, order number, date of
the order, quantity of the order, expected amount of the consideration). The confirming email indicated
herein only provides information to the Reseller that their order made through the Webshop has been
delivered to the Seller.

IV.2.13. The confirming email referred to in Section IV.2.12. does not constitute the acceptance of the
Reseller’s offer on the Seller’s part with respect to the fact that based on the Reseller’s order, the Seller
performs the quantitative and qualitative processing and checking of the Reseller’s order, furthermore,
the shipping costs to be expected regarding the order shall also be determined. The Seller shall notify
the Reseller of the costs of delivery in a separate email.

IV.2.14. If the Reseller already sent their order to the Seller and detects errors in respect of the data in
the confirming email, they shall notify the Seller within 1 (one) working day to the contact details
indicated herein, in order to avoid the performance of any undesired orders.

IV.2.15. The contract may only be deemed concluded if the Seller accepts the order of the Reseller by a
confirmation sent in a separate email with the indication of “Order being processed”. By the confirming
declaration referred to in this Section, the Seller informs the Reseller of the quantitative and qualitative
characteristics of the product(s) ordered and the amount of the shipping costs relating to the order.

IV.2.16. The order confirmed by the confirming email referred to in Section IV.2.15. of these GTC
constitutes a contract concluded in an electronic manner, which shall be governed by the provisions of
Act V of 2013 on the Civil Code and Act CVIII of 2001 on electronic commerce and information society
services.

IV.2.17. By making an order, the Reseller accepts the delivery deadlines determined by the Seller in
advance, that is, the application of delivery deadlines of a minimum of 5 working days and a maximum
of 35 working days. The Reseller acknowledges and accepts that the Seller is entitled to extend the
delivery deadlines set out in this Section unilaterally, one time with a maximum period of 30 days.

IV.2.18. The Seller offers delivery services by using the services of third-party carriers. The Seller
reserves the right to determine the delivery fees according to the terms and conditions applied by the
carriers. The Reseller is obligated to pay the shipping costs, the amount of which shall be indicated
during the order or the finalization of the order, or the Reseller shall be informed thereof in any other
certifiable manner.

IV.2.19. Upon the purchase by the Reseller, the Seller shall sell the produced products from the Webshop
in its own name, regarding which transaction the legal relationship shall be performed by the payment
of the consideration of the product and the delivery of the products by the delivery service
providers/carrier partners that are in a contractual relationship with the Seller.

IV.2.20. The Seller shall determine the amount of the delivery fees according to the rates applied by the
partner performing delivery of which the Seller shall notify the Reseller within a reasonable time, prior
to the performance of the order.

IV.2.21. The Seller shall perform the product(s) ordered in the Webshop by the Reseller to the place of
destination provided in the order by the Reseller and indicated in the confirming email sent by the Seller.

IV.2.22. The quantitative delivery of the product(s) shall be performed by the taking over of the
product(s) from the carrier and the signing of the document certifying delivery, that is, the Seller shall
not accept subsequent complaints regarding the quantity of the product(s). By signing the delivery note,
the Reseller acknowledges that the delivered package, both externally and quantitatively corresponds to
that indicated in the order.

IV.2.23. Should the Reseller detect any harm to the ordered product(s) during delivery, whether it be
regarding the product or the package, the Reseller is entitled to request the carrier to draw up minutes
of the harm detected. The Seller undertakes the obligation to take over the product free of charge if such
harm is detected at the delivery of the product. The Seller shall not bear any liability for any physical
harm occurred in the product following delivery.

IV.2.24. Should the Seller fail to perform the delivery of the product ordered by the Reseller within the
deadline due to stock shortage or production capacity shortfall occurred following the order of the
product, the Seller is obligated to notify the Reseller thereof within a reasonable time. The Seller informs
the Reseller if the hindrance due to the abovementioned circumstances ceased, and by accepting these
GTC, the Reseller acknowledges that the deadline for performance shall automatically be extended by
the period of the hindrance. With respect thereto, due to the default in performance, the Reseller is not
entitled to pursue any claims against the Seller.

IV.2.1. Special rules on the orders of the Consignor Reseller

IV.2.1.1. The Parties stipulate that beyond the provisions of Section IV.2 of these GTC, the provisions
of this Chapter shall be applied to the orders made by the Consignor.

IV.2.1.2. In respect of the orders made in the Webshop operated by the Seller, the Consignor is obligated
to provide accurate information relating to the quantity and quality of the products ordered.

IV.2.1.3. Based on the Consignor’s right to make orders, the Seller offers certain degree of discounts to
the Consignor. The Seller is entitled to modify the Consignor’s right to make orders based on the
Consignor’s orders, to which the Consignor consents by accepting these GTC.

IV.2.1.4. For each product ordered by the Consignor, the Consignor is obligated to pay the consideration
to the Seller following distribution to the End-User. With respect to the provisions of this Section, the
Consignor is obligated to submit monthly reports relating to the distribution of the product(s) ordered in
every 30 (thirty) days to the Seller. The Consignor undertakes that if the product(s) ordered by them are
not distributed to the End-User within a deadline of 3 (three) months as set out in these GTC, then the
Seller, in respect of the unsold product(s), is entitled to issue and send the relevant invoice to the

Consignor for payment of the consideration, the fact of which the Consignor acknowledges by the
acceptance of these GTC.

IV.2.1.5. The Seller is obligated to perform the order by the Reseller, based thereon, within 5 (five)
working days at the earliest or 35 (thirty-five) working days at the latest.

IV.2.1.6. The Consignor is obligated to proceed and deal with the complaints of End-Users relating to
orders placed by the Consignor.

IV.2.1.7. From the Consignor’s rights to make orders, the category of Consignor Scout may only be
applied once and only for the first order, therefore they are not entitled to any additional discounts set
forth in these GTC. The application of Consigner Scout discounts for any order of the product(s) by the
Reseller shall be void and null. If the Consignor plans to order more product(s), they may only perform
it in the scope of their rights as Consignor Explorer.

IV.2.1.8. From the Consignor’s rights, in respect of the category of Consignor Explorer, the relevant
registration shall be valid for 12 (twelve) months, during which period the discounts set out in these
GTC may be applied for the order of the product(s). Should the Consignor order more product(s) in the
Consignor Explorer category than the maximum order limit indicated herein, the Consignor is obligated
to pay the consideration applicable to the Stockist Reseller for the product(s) following their orders.
Following the expiry of the deadline stipulated in this Section, the Consignor, as per their choice, is only
entitled to order product(s) as per the rights of the Dropshipper Reseller or the Stockist Reseller.

IV.2.2. Special rules on the orders of the Dropshipper Reseller

IV.2.2.1. The Parties stipulate that beyond the provisions of Section IV.2. of these GTC, the provisions
of this Chapter shall be applied to the orders made by the Dropshipper.

IV.2.2.2. In respect of the orders made in the Webshop operated by the Seller, the Dropshipper is
obligated to provide accurate information relating to the quantity and quality of the products ordered,
and the data of the End-Users. Based on the order made and data provided by the Dropshipper, the Seller
is obligated to deliver the ordered product(s) to the End-User indicated by the Dropshipper, and the
Dropshipper is obligated to pay the consideration to the Seller based on the order made.

IV.2.2.3. With respect to Section IV.2.2.2 of these GTC, following the order made by the Dropshipper,
the Seller is entitled to issue its invoice regarding the consideration and send it to the Dropshipper.

IV.2.2.4. Based on the Dropshipper’s right to make orders, the Seller offers certain degree of discounts
to the Dropshipper. The Seller is entitled to modify the Dropshipper’s right to make orders based on the
Dropshipper’s orders, to which the Dropshipper consents by accepting these GTC.

IV.2.2.5. The Dropshipper is obligated to disclose the data of the orders received from the End-Users
within 1 (one) working day to the Seller, in order for the Seller to perform the delivery of the product(s).
The Dropshipper is obligated to inform the Seller of the data relating to delivery (exact address,
telephone number, and email address of the End-User) and the name of the product(s) with their
quantitative and qualitative features. The Dropshipper accepts that should they be in default with the
provision of the data of the End-User’s order to the Seller, the deadline for performance of the Seller
shall be automatically extended by the time of the delay.

IV.2.2.6. The Dropshipper is obligated to provide the quarterly order data for the assessment of the
performance of minimum orders and the review of the relating right to make orders, to the Seller. By
accepting these GTC, the Dropshipper acknowledges that should it be deemed necessary based on the
order data, the Seller is entitled to modify the Dropshipper’s right to make orders.

IV.2.2.7. With regard to the orders by the Dropshipper, following the data provided by the Dropshipper
to the Seller, the Seller is obligated to perform the order within 5 (five) working days at the earliest or
within 35 (thirty-five) working days at the latest.

IV.2.2.8. The Seller is obligated to proceed and deal with the complaints of End-Users relating to orders
placed by the Dropshipper with the condition that in respect of the deadlines for performance and
delivery, the Dropshipper is obligated to provide the relevant information to the End-Users.

IV.2.3. Special rules on the orders of the Stockist Reseller

IV.2.3.1. The Parties stipulate that beyond the provisions of Section IV.2. of these GTC, the provisions
of this Chapter shall be applied to the orders made by the Stockist.

IV.2.3.2. In respect of the orders made in the Webshop operated by the Seller, the Stockist is obligated
to provide information relating to the quantity and quality of the products ordered.
Based on the order made and data provided by the Stockist, the Seller is obligated to deliver the
product(s) in the quantity and of the quality ordered, and the Stockist is obligated to pay the
consideration to the Seller as per the invoice issued based on the order made by them.

IV.2.3.3. Based on the Stockist’s right to make orders, the Seller offers certain degree of discounts to
the Stockist. The Seller is entitled to modify the Stockist’s right to make orders based on the Stockist’s
orders, to which the Stockist consents by accepting these GTC.

IV.2.3.4. The Seller is obligated to perform the order made by the Stockist, based on the order, within 5
(five) working days at the earliest or within 35 (thirty-five) working days at the latest.

IV.2.3.5. The Stockist is obligated to proceed and deal with the complaints of End-Users relating to
orders placed by the Stockist.

V. RIGHT OF TERMINATION

V.1. Under the provisions of these GTC, the framework contract between the Seller and the Reseller
shall be concluded for an indefinite period, however, in respect of the Consignor Reseller the contract
is concluded for a definite period of 12 months. In the scope of the concluded contract, based on
individual orders, the Reseller may make orders regarding the product(s) produced and distributed by
the Seller, as per the provisions of these GTC.

V.2. The contract concluded for a definite period referred to in Section V.1. shall be automatically
terminated by the expiry of the definite period of 12 months, without the need for any additional legal
declaration. Furthermore, the Reseller is entitled to terminate the framework contract concluded as
indicated in Section V.1., irrespective of the definite or indefinite period of the contract, by their relevant
declaration addressed to the Seller, with the application of a termination period of 30 days. As from the
date of sending the declaration of termination, the Reseller is not entitled to make any additional
individual order to the Seller. The performance of individual orders placed before the termination shall
not be affected by the termination of the Reseller, therefore the Seller is obligated to perform them under
the provisions hereof, whereas the Reseller is obligated to pay the consideration of the product(s)
according to the rules applicable to the Stockist Reseller.

V.3. Any of the Parties is entitled to terminate the contract with immediate effect, if the other Party has
gravely breached or breaches their substantial contractual obligations or otherwise acts in such a manner
that causes serious detriment to the other Party providing that they have called upon the breaching Party
in writing in advance by setting an appropriate deadline to act in accordance with the contract, however,
the Party failed to comply with the contract.
The Parties stipulate that apart from the abovementioned, the Seller is entitled to terminate the contract
with immediate effect according to the provisions below, that is, especially:

- if the Reseller fails to comply with their payment obligations under these GTC even after being
called upon to do so;

- if upon breaching these GTC, the Reseller fails to give back the product(s) ordered under these
GTC;

- if the Reseller becomes subject to liquidation proceedings by a final and binding court order or it
becomes terminated in any other way.

V.3. The Parties stipulate that upon the termination of the contract in any way, the Reseller is obligated
to give back the product(s) in their possession to the Seller unless the Parties have agreed otherwise
relating to this subject.

VI. RULES ON DISCOUNTS AND PROMOTIONS

VI.1. In respect of the products offered for purchase in the Webshop operated by the Seller and indicated
as such, the Seller provides discounts to the Reseller.

VI.2. The Seller is entitled to set various distribution conditions regulated in the Webshop for a certain
period to the Reseller, by reducing the prices or the shipping costs of the products offered in the
Webshop. The promotion regulated in this Section shall be governed by the rules set in the Webshop
which the Seller shall provide for a specific period and which the Reseller may claim as to the rules
determined there.

VI.3. In connection with the distribution through the Webshop, the Seller may offer additional discounts
beyond those regulated in these GTC to the Reseller, under the provisions hereof.

VI.4. The Seller excludes such Resellers from claiming discounts and promotions who also operate in
other reseller networks of similar or equivalent business activity as that of the Seller.

VI.5. The Reseller acknowledges that the rules on discounts and promotions stipulated in this Chapter
apply to Resellers who are registered and operate in the Partner Network of Resellers of the Seller.

VII. PAYMENT

VII.1. The Seller shall offer the following payment methods for purchases in the Webshop: direct bank
transfer and PayPal payment method.

VII.2. By accepting these GTC, the Reseller acknowledges that a contract is concluded between
themselves and the Seller for the purchase and performance of the product through the Website, based
on which the Reseller is subject to payment obligation for the product sold by the Seller.

VII.3. For the payment of the consideration of the sold product, the Seller accepts payment performed
by the Reseller, or another person in their stead if it may be clearly identified regarding the payment of
consideration (e.g. by providing a bank transfer description) that for whom and in respect of which
product was the payment performed.

VII.4. Upon the performance of the Reseller’s payment obligation, the Seller, following the order sent
by the Reseller, shall issue a document complying with the accounting rules to the Reseller electronically
or simultaneously with the delivery of the product.

VIII. WARRANTY FOR MATERIAL DEFECTS

VIII.1. The Seller undertakes that in respect of the claims of warranty for material defects relating to the
product(s) delivered it shall perform its obligations at its own cost toward the Reseller with the proviso
that the Reseller is obligated to notify the Reseller of the claims of warranty for material defects within
30 (thirty) days following their occurrence by email.

VIII.2. The Parties stipulate that the claims of warranty for material defects shall, inter alia, include any
defect stemming from the production of the product(s) or any other hidden defects thereof, moreover,

the fact that the Seller has not provided the components and accessories required for the proper use of
the product(s). The Reseller accepts that fundamentally, the wear and tear in proper use (e.g. excessive
abrasive wear of the product, scratch on its surface, or loss of components and accessories) may not
serve as grounds for pursuing claims of warranty for material defects. The purpose of the warranty is
not to ensure durability, rather it is a right that allows the pursuit of claims relating to the defects of the
product within a specific period. The claims of warranty for material defects concern defects that
occurred during the production of the product under proper use and hidden defects, consequently, any
damage and abrasive wear stemming from the abovementioned circumstances may not be the subject of
such claims.

VIII.3. In case of the defects of orders performed by the Seller, the Seller undertakes to repair or replace
the product.

IX. TRADEMARKS AND COPYRIGHTS

IX.1. Under Section 1, Subsection 1 of Act LXXVI of 1999 on copyrights (hereinafter referred to as
Copyrights Act) and Section 1, Subsection 1 of Act XI of 1997 on the protection of trademarks and
geographical indications (hereinafter referred to as Trademark Act), graphical solutions, trademarks,
logos, and other substantial information and materials indicated in the Webshop operated by the Seller
constitute the subject of the exclusive ownership of the Seller and/or its contractual partners. The
Reseller and other third persons may not use, make copies of, disperse, or publish these indications for
the purposes of acquiring profit without the explicit and prior written consent of the Seller and/or its
contractual partners in any way. Any material from the Webshop and its database may only be taken
over and used by referring to the Webshop and indicating the source even if the rightsholder has given
its written consent thereto, and any part thereof may only be saved to a physical or other data medium
or they may only be printed if the rightsholder has given its written consent thereto.

IX.2. Beyond the rights specifically set out in these GTC, neither the registration nor the use of the
Webshop and any other provision of the GTC entitles the Reseller to use or utilize any trade name or
trademark indicated on the interface of the Webshop. Beyond displaying in connection with the proper
use of the Webshop, the temporary reproduction required therefor and making copies for private
purposes, these intellectual properties may not be used or utilized in any form or shape without the prior
written consent of the Seller.

IX.3. Upon accepting these GTC and paying the consideration of the product(s) by the Reseller, the
Reseller is entitled to use the graphical solutions, images, trademarks, logos, substantial information,
and materials owned by the Seller for marketing purposes facilitating distribution. The period of use
shall last until the Reseller takes part in the Partner Network of Resellers.

IX.4. The taking over of any content of the Webshop deviating from Section IX.3., the person taking over the content acknowledges that in exchange for a fee of EUR 105 + VAT/day, they may use the
content. This provision does not extend to any person or business entity having a separate agreement
with or written consent of the Seller.

X. POSSIBILITIES OF ENFORCING RIGHTS

X.1 MANAGEMENT OF CLAIMS

X.1.1. Should the Reseller intend to submit their claims relating to the product or the activity of the
Seller, they may send its remarks and complaints in writing to the contact details of the Seller indicated
herein which also serve as the place of complaint management. The Seller requests the Reseller to refer
to the negotiations at the customer service and the circumstances of its unsuccessful nature in their
complaint.

X.1.2. The Seller shall immediately investigate the complaint presented by the Reseller, and should it
be required, it shall offer a remedy if the nature of the complaint allows the Seller to do so. Should the
Reseller disagree with the management of the claim or if the immediate investigation of the complaint

is not possible, the Seller shall draw minutes of the complaint and its relating viewpoint without delay
and send one copy thereof to the Reseller in a certifiable manner.
The Seller shall provide a substantial response to the complaint presented by the Reseller in writing,
within 30 days, and should it deem the complaint unfounded, it shall provide its reasons supporting such
viewpoint in writing.

X.1.3. The Seller is obligated to keep the minutes drawn of the complaint and the copy of the response
for five years, and to present said documents to the monitoring authorities if required.

X.2. OTHER POSSIBILITIES FOR ENFORCEMENT OF RIGHTS

X.2.1. If the possible legal dispute between the Seller and the Reseller is not settled during the
management of the complaints, the Reseller has the following possibilities for enforcing their rights:
Court proceedings: Pursuant to the relevant legal acts, the Reseller is entitled to pursue their claims
stemming from the legal dispute before the courts, in the scope of civil proceedings.

XI. RELEVANT LEGAL ACTS
- Act V of 2013 on the Civil Code
- Act CVIII of 2001 on electronic commerce and information society services
- Act LXXVI of 1999 on copyright
- Act XI of 1997 on the protection of trademarks and geographical indications
- Act CXII of 2011 on informational self-determination and freedom of information
- Regulation (EU) 2018/302 of the European Parliament and of the Council on addressing
unjustified geo-blocking and other forms of discrimination based on customer’s nationality,
place of residence, or place of establishment within the internal market and amending
Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC

XII. MISCELLANEOUS PROVISIONS

XII.1. The Reseller acknowledges and accepts that the Seller shall manage the data acquired during the
orders as confidential, it shall only use such data for the performance of the purchases, and it shall not
disclose them to any third parties in any form whatsoever.

XII.2. The Seller is a business entity registered in Hungary, having a registered seat there, and these
GTC shall be governed by the rules and regulations of Hungarian law, irrespective of any possible
conflict of laws.

XII.3. For any legal disputes in connection to these GTC and regarding the distribution of products
offered by the Seller, irrespective of any possible conflict of laws, the Seller and the Reseller subject
themselves to the exclusive jurisdiction of the District Court of Veszprém.

XII.4. The Seller is entitled to unilaterally amend the terms and conditions of these GTC. The Seller
shall inform the Reseller of the amendments by publishing the effective GTC on the website of the
Webshop and the relevant online interface.
Date: Veszprém, 1 August 2023

Annex 1
CODE OF FAIRPLAY

By accepting these GTC, I hereby make the following declarations:

 I accept that the Seller is entitled to the exclusive use, utilization, and transfer of the use relating to
any creation and/or identification subject to copyright and/or trademark displayed on the Webshop
or regarding the Webshop on the website of www.woodestic.eu operated by the Seller. With regard
to those mentioned in this Section, I declare that I shall refrain from violating the legal interest
relating to the integrity of the creation and/or identification subject to the Seller’s copyright and/or
trademark during and following the term of the GTC.

 I declare that I am only entitled to use the advertisement materials provided to me by the Seller,
especially the photos and video documentation for the purpose of promoting the distribution
activity. I undertake liability for damages regarding any damage occurred due to any use different
than that stipulated above.

 I declare that I shall keep the good reputation of the creation and/or identification subject to
copyright and/or trademark displayed on the Webshop or regarding the Webshop on the website of
www.woodestic.eu operated by the Seller.

 I declare and undertake that I shall indicate the creation and/or indication subject to copyright and
trademark provided to me by the Seller for my reseller activity, in my distributing processes, toward
the End-Users.

 I declare that during the term of the GTC, I shall cooperate with the Seller for the increase of the
distribution of the products subject to the GTC, and to this end, when carrying out my distribution
activity, I shall draw the attention of the End-Users to the premium quality and specific
characteristics of the products subject to the GTC.

 I declare that in respect to the products subject to the GTC, I shall determine the reseller prices by
taking into account the pricing policy recommended by the Seller.

 I declare that I shall immediately notify the Seller of the activities of any natural or legal persons
constituting competitors to the Partner Network of Resellers maintained and operated by the Seller.

 I declare and accept that should I fail to comply with my commitments and undertakings set out in
this Code of Fairplay, the Seller is principally entitled to use warnings, however, should they deem
to be ineffective, the Seller is entitled to modify the rates of the Reseller’s discounts.
I declare that during the terms of the contract concluded and maintained by and with the Seller, I shall
fulfil my abovementioned obligations.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands. 

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@croki.store. 
Our contact information is posted below:

Trade name: Crokinole Europe

Phone number: +31 6 37175143

Email: info@croki.store

Physical address: Crokinole Europe, Torenallee 427, 5617 BS Eindhoven, Netherlands

VAT number: NL002295044B51

Trade number: 74538942